Kia Motors is thrilled to announce the launch of their “Live Online Chat” platform now hosted on the Kia Motors website www.kia.co.za. A first of its kind in the South African motor industry, Kia Motors is the only car manufacturer currently offering this customer centric service, promised to deliver a customised and individualised online experience.

The Kia “Live Online Chat” application enables Kia customers to conduct real time discussions with dedicated Kia professionals, covering all areas related to Kia’s products, services, special promotions, dealer networks and any other query they may have.

Marking the first step towards becoming South Africa’s first truly customer oriented car brand manufacturer; Kia Motors aims to become market leaders in customer relationship management in the Online Motoring Industry. In keeping with its slogan, “The Power to Surprise”, Kia motors continues to offer customers an “element of surprise” while delivering innovative motoring solutions when dealing with the world class brand.

The “Live Online Chat” operates during business hours and is accessed on the homepage of the Kia website in the top right hand corner, making it simple enough for site visitors to strike up a live discussion with one of Kia’s customer centric online experts.

Online services have now become customer driven, who insist that their individualised and very specific needs are addressed directly and with a sense of priority. Now with the implementation of the Kia “Live Online Chat”, Kia customers from across the globe can connect with the Kia brand in a way they have never done so before.

For more details about the Kia “Live Online Chat” click here to read the full press release.